Shipping & Delivery

At Mildfuse, we believe that the journey of a product from our home to yours should be as calm and intentional as the lifestyle we promote. We take individual care in preparing every package, ensuring your home essentials arrive safely, sustainably, and with a touch of warmth.

1. Mindful Processing

Every order is a priority. We take 2 business days (excluding weekends and holidays) to carefully quality-check and pack your items before they begin their journey. You’ll receive a confirmation email with a tracking number as soon as your package is on its way.

2. Simple & Transparent Shipping

We keep our shipping costs as minimal as our designs:

Complimentary Shipping: Enjoy free standard shipping on all orders over $39.99.
Standard Shipping: For orders below the threshold, a flat rate of $5.99 is applied at checkout.

3. Estimated Delivery Times

To ensure we offer the best value and reduce unnecessary overhead, we ship from our regional distribution hubs. Here is when you can expect your Mildfuse delivery:

United States: 7–12 business days
Canada / UK / Europe: 7–15 business days
Australia / NZ / Asia: 8–15 business days
Please note: While we strive for punctuality, delivery times may vary slightly due to local customs or carrier schedules.

4. Seamless Tracking

Once your order is dispatched, you’ll receive a tracking link via email. Please allow up to 48 hours for the carrier to update the status in their system. You can monitor its progress anytime on our [Track Your Order] page.

5. Customs & Duties

Mildfuse is not responsible for any customs fees or taxes applied to your order. Any tariffs or taxes imposed during or after shipping are the responsibility of the customer.

6. Our Care Commitment

Your peace of mind is our most important metric.

Damaged Items: If your order arrives in less-than-perfect condition, please email us at support@mildfuse.com within 72 hours with photos of the product and packaging. We will prioritize a free replacement or a full refund to make it right.
Lost or Stolen Packages: While Mildfuse cannot be held liable for packages marked as "Delivered," we are here to help. If you cannot find your package, please check with neighbors and contact your local carrier (USPS, UPS, etc.) immediately. We will provide all necessary documentation to assist with your claim.